Stock sync stopped overnight — the warehouse count has not updated since 23:40 and the morning picks are wrong.
Two doctors show the same 3pm slot as available. Has happened twice this week.
Can we add a second rate for long stays? Anything over five nights should drop 15%.
Parent cannot log in after the email change. Reset link says expired every time.
Technician app shows yesterday's route after an offline day. Resolves on reinstall.
Our warehouse count has not updated since 23:40 last night. The pickers are working off yesterday's numbers and we have already sent out two short orders this morning.
Nothing changed on our side. Can someone look now please — every hour costs us.
Hafiz, I can see the sync job failing on your account since 23:38. It is authentication, not data — your API key was rotated last night at 23:35, which lines up exactly.
I have paused the failing job so it stops writing partial counts. Can you confirm whether anyone on your side rotated that key?
Our IT did a credential rollover last night. Nobody told me it touched this.
Third customer this quarter to break sync on a key rotation with no warning. Raising a product ticket for a 24h grace period on the old key — this should not be a P1.